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◆ Rome, Prati · Via di Porta Castello 29

Parcel pickup, drop-off and returns in Rome Prati

At GUUG, 200 metres from the Vatican, we are a DHL, UPS, GLS, InPost and Poste Italiane (Punto Poste) point. When you buy online and the shop lets you choose a pickup point, choose GUUG and collect your parcel here. You can also drop off parcels and returns with a ready label; with DHL we create the shipment at the counter and you pay here. During shop hours, Monday to Friday, 9 am to 7 pm. We speak English at the counter.

5

carriers: pickup, drop-off, returns

DHL

shipment created and paid at the counter

9–19

Mon–Fri, shop hours (9 am–7 pm)

200 m

from the Vatican

5

Carriers at one counter

Pickup

Of parcels bought online

4.9 ★

600+ Google reviews

What you can do here

For all five carriers you can collect parcels sent here and drop off parcels and returns with a ready label. Only with DHL can we also prepare the shipment for you.

Collecting parcels bought online

At checkout, if the online shop offers DHL, UPS, GLS, InPost or Poste Italiane pickup points, choose GUUG at Via di Porta Castello 29. Pickup only works this way: the point has to be chosen when you buy.

DHL

Parcels and returns with a label. And if you have no label, we create the shipment at the counter: tell us destination and size, pay here and the parcel goes out with DHL.

UPS

UPS parcels and returns with the label already printed: hand them in at the counter and we pass them to the carrier.

GLS

GLS parcels and returns with a label: leave them with us during shop hours, no appointment needed.

InPost

InPost parcels and returns with a ready label, handed in at the counter.

Punto Poste (Poste Italiane)

We are a Punto Poste: you can hand in Poste Italiane parcels and returns here with a ready label, without queuing at the post office.

While you're here

Need to print the return label? We print it from email or a USB stick, like any document print.

Frequently asked questions

Can I have a parcel I bought online delivered to you?
Yes, if at checkout the shop lets you choose a DHL, UPS, GLS, InPost or Poste Italiane pickup point: choose GUUG at Via di Porta Castello 29 and collect it during shop hours. Pickup only works if you choose the point when you buy.
Which carriers do you accept at GUUG?
DHL, UPS, GLS, InPost and Poste Italiane (we are a Punto Poste). For all of them you can collect parcels bought online and drop off parcels and returns with a ready label.
Can I send a parcel if I don't have a label?
Yes, with DHL: we create the shipment at the counter and you pay for it here. For UPS, GLS, InPost and Poste Italiane you need a ready label.
Can I drop off a return with you?
Yes, if the return travels with DHL, UPS, GLS, InPost or Poste Italiane and has its label. If the label came by email and you have no printer, we print it for you.
What are your hours for pickup, parcels and returns?
The same as the shop: Monday to Friday, 9 am to 7 pm. We are closed on Saturday and Sunday.
How much does it cost to ship with DHL from you?
It depends on weight, size and destination: we work it out at the counter when we create the shipment, before you pay.
Where are you?
At Via di Porta Castello 29, in the Prati district, 200 metres from St Peter's Square and a short walk from Castel Sant'Angelo.

A parcel to collect or send?

Drop by during opening hours: no appointment, no post office queue.

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