Privacy Policy – User Data Protection Guidelines | GUUG

Last updated: January 29, 2026

This policy describes the management methods of the website https://www.guug.it with regard to the processing of personal data of users who consult it and use its online printing services.

 

1. Data Controller

The Data Controller is GUUG SRL, with registered office at Via Ottaviano 42, 00192 Rome (RM). Contact email: stampa@guug.it

 

2. Type of Data Collected

To enable the purchase and delivery of print products, we collect:

• Identification and contact information: Name, surname, email address, telephone number.

• Shipping and billing information: Delivery address, tax code/VAT number, company information.

• Browsing data: IP address, data relating to site browsing collected via Google Analytics.

• Files submitted for printing: Images, documents, and graphics uploaded by you to fulfill your order.

 

3. Purpose of the Processing

The data is processed for the following purposes:

1. Contract execution: Management of printing orders, production and shipping of purchased products.

2. Legal obligations: Invoicing, tax and accounting requirements.

3. Customer Support: Responding to inquiries submitted via email or contact forms.

4. Statistical analysis: Monitoring of site operation via Google Analytics (data is processed in aggregate form).

 

4. Legal Basis of the Processing

The treatment is based on:

• Performance of a contract: To manage the online purchase.

• Legal obligation: For invoicing and tax compliance.

• Legitimate interest: To improve the site through non-invasive statistical analysis.

 

5. Processing and Storage Methods

The processing is carried out using IT tools. The data will be stored:

• For the time necessary to execute the order.

• For 10 years for billing data (as required by Italian law).

• Files sent for printing will be kept only for the time strictly necessary for production and quality control, and will then be deleted.

 

6. Data Recipients

The data will not be disclosed to third parties, except to:

• Couriers and shipping agents for product delivery.

• Tax consultants/accountants for accounting.

• Technology service providers (website hosting).

 

7. Rights of the interested party

Pursuant to EU Regulation 2016/679 (GDPR), the user has the right to:

• Access your data and request a copy.

• Request the rectification or deletion of your data.

• Object to or request restriction of processing. To exercise these rights, simply send an email to stampa@guug.it.